Zoho Desk Data Connector Release

Zoho Desk logo

Your help desk numbers deserve better than a monthly export. With the new Zoho Desk connector, Power My Analytics automatically pulls your ticket data into your reports — no CSV exports, no copy-paste.

What You Can Track

Ticket volume — tickets over time by status, channel, classification, and category
Agent performance — first response times, handling time, and customer response times by agent and department
SLA health — due dates, overdue flags, and escalations, so breaches show up in your dashboard before they pile up
Conversation activity — comment counts, commenters, and public vs. private activity on every ticket

Data refreshes automatically every day, so your support trend history builds itself.

Connect Support Load to Marketing Activity

Blend Zoho Desk with GA4, Google Ads, or any of your ad platforms in the same report to see how campaigns, launches, and traffic spikes show up in your ticket queue — demand on one side, support load on the other.

Send It Where You Work

Zoho Desk to Data Studio — interactive support dashboards; start from our free template
Zoho Desk to Google Sheets or Microsoft Excel — blend support metrics with the rest of your marketing data
Zoho Desk to BigQuery or SQL — own your ticket history in your warehouse
Zoho Desk to Power BI — bring support analytics into your Microsoft BI stack

See It in Action

View the sample template »

Get Started

Zoho Desk is included in your Power My Analytics account. Connect it in minutes, or start a 14-day free trial.

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